Posted on: 8 January 2015Share
When it comes to loss prevention in your retail business, you may feel like you have all of your ducks in a row to keep your store protected from shoplifters. However, there are a few things that you may be doing to hinder your store from being as safe and secure as it should be. Here are three of the most common loss prevention blunders store owners tend to make.
Making All Surveillance Conspicuous
In some states, it is illegal to place cameras in an inconspicuous manner so that it could be deemed hidden. However, most states only require that hidden cameras not be used in private places on a business property where one would not expect to be recorded, such as in a fitting room or rest area. Therefore, it is perfectly legal for some surveillance devices to be situated out of sight and out of mind.
Many stores live by the general assumption that just the presence of surveillance can deter shoplifters. While this is true to some extent, it also lead to thieves looking for a place in the store that is vulnerable due to lack of camera coverage. If you really want to catch the shoppers who are knocking a dent in your inventory, try situating a few cameras in areas of your store that they would assume are uncovered by surveillance, such as low-traffic corners.
Putting Loss Prevention Associates on Display
If your loss prevention associates are dressed just like the rest of the store employees, or even worse, in security attire, it will be very hard for them to track down a thief in the act. the people who you employ for loss prevention purposes should readily blend right in with the rest of the shoppers in your store. Make sure they are inconspicuous in their activities and follow code names over the intercom, instead of just calling out for security in a certain area of the store.
Making Use of Outdated Master Locks and Keys
It may be more simple to just provide designated employees with one master key that can allow them access into back offices, the front door, and other access points. However, this is one of the biggest mistakes you can make when it comes to security and is considered an outdated practice for good reason. Be sure to consult with a commercial locksmith like one from Arapahoe County Security Center Inc about new technologies available that will make access for the right personnel just as convenient, like bio-identification locks or passcode systems on certain doors, but will not create a breach in security.
In any retail store setting, it can sometimes feel like there is a heavy veil keeping shoplifters out of sight. By avoiding these common loss prevention blunders, you are sure to see the amount of stolen merchandise fall in numbers and less of an issue with shoplifters altogether.